OPSIS Suites strives to provide our guests with a clean & comfortable accommodation experience. These policies are considered part of our reservation agreement with you. As our guest, and as upon your check-in, you are agreeing to abide by ALL our policies, terms and conditions, and procedures, and we reserve the right to refuse service, or to make a charge to the guest’s card if any fees are assessed for damages or not complying with policies.

Payment: We accept Visa & Master Card. All guests are required to present a valid government issued photo identification even if guests are planning on paying in cash upon check-out. Cheques and foreign currency are not accepted.

Check-in Requirements: Guests must be at least 18 years of age to check in at OPSIS. In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government issued photo identification (Passport and/or Identification Card (IC)) at check-in. Check-in time: 15:00

Departure: Check out time is at 11:00 hours. The extension will be given depending on the availability and it will be charged, as an extra day. On failure of the guest to vacate the room on expiry or period the management shall have the right to remove the guest and his/her belongings from the room occupied by the Guest.

Smoking inside is not allowed and it is expensive! 300€ is the penalty fee. Please smoke outside on our beautiful balcony. We do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, hookahs, incense, cooking, cigars, candle burning, the use or diffusing of patchouli oil or other strong-smelling plant-based essential oils or synthetic products in our facility.

Management’s Rights: It is agreed that the guest will conduct him/ herself in a respectable manner and will not cause any nuisance or annoyance within the property. The Management has the right to request any guest to vacate his/her room or other areas of the suites forthwith, without previous notice and without assigning any reason whatsoever, and the guest shall be bound to vacate when requested to do so. In case of the default, the Management has the right to remove the Guest luggage and belongings from the room occupied by him/her.

Maximum occupancy: Room occupancy requirements are based on fire safety restrictions. If you exceed the maximum number of guests allowed, you will be asked to rent another guestroom for proper accommodations or vacate the hotel.

Housekeeping / Room Inspection: Housekeeping is provided daily between the hours of 8:00AM to 1:00PM.

No Parties: We enforce a No In-Room Party Policy to ensure we can protect the property and our guests at all times. No parties, loud disturbances or noise-nuisance are not allowed. In the event of a disturbance, one polite request will be given to reduce the noise. If our request is not followed, the guest will be asked to leave the hotel without refund. Non-Registered visitors are not allowed.

Pets: Pets are not allowed.

Damage: Any damage to property, whether accidental or wilful, is the responsibility of the registered guest. Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest. In extreme cases, criminal charges will be pursued.